Rapidsend Privacy Policy
At rapidsend.net, we want you to know how we collect, use, share, and protect information about you. By interacting with rapidsend.net through our website and mobile applications, you consent to the use of information that is collected or submitted as described in this Privacy Policy.
We may change or add to this Privacy Policy, so we encourage you to review it periodically. By using this site or application, you agree to the collection, use, and transfer of your data as described in this Privacy Policy. We may collect your personal information from, transfer it to, and store and process it in the United States and other countries outside of where you live. If you do not want your information to be collected, used, and transferred as described by this policy, you may revoke your consent to our Privacy Policy. To revoke your consent, please e-mail [email protected]. If you revoke your consent, your account and profile information will be removed from our website.
Information collected on our sites and applications is stored in the United States; therefore, your information may become subject to U.S. law. By using our website or mobile applications, you consent to the transfer of your data overseas and across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. The laws governing data in your home country may differ from those in the countries to which data is transferred. By accessing and using our website and mobile applications, you consent to the transfer of your data in this manner.
Scope of this Policy
This policy applies to information we collect or use on sites and applications owned or controlled by rapidsend.net or its affiliates (“rapidsend.net”). This policy applies to all of the services offered by rapidsend.net and its affiliates, including services rapidsend.net provides on mobile devices.
Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags, and other technologies to serve and offer relevant ads.
Rapidsend and the EU – U.S. Privacy Shield
rapidsend.net complies with the EU – U.S. Privacy Shield Framework for personal information transferred to the United State from users in the EU. Under the Framework, rapidsend.net is subject to the Federal Trade Commission’s enforcement powers. rapidsend.net complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. rapidsend.net has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/.
In compliance with the EU-US Privacy Shield Principles, rapidsend.net commits to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact rapidsend.net
rapidsend.net has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles to BBB EU Privacy Shield, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.
Finally and in certain circumstances, EU individuals may also have the right to invoke binding arbitration before the Privacy Shield Panel. Please see https://www.privacyshield.gov/article?id=C-Pre-Arbitration-Requirements for more information on the binding arbitration option.
Our Technology
What are cookies? A cookie is a small text file stored on a user’s computer for record-keeping purposes. There are two types of cookies:
- Session cookies are used to make it easier for you to navigate on websites. A session ID cookie expires when you close your browser.
- Persistent cookies are used to run our technology as they enable us to track and target the interests of our users to enhance the experience on our websites. Persistent cookies remain on your hard drive for an extended period of time. You can remove persistent cookies by following the directions provided in your internet browser’s ‘help’ file.
What are pixel tags? A pixel tag (also commonly known as a web beacon) is a type of technology placed on a website or within the body of an e-mail for the purpose of tracking activity on websites, or when e-mails are opened or accessed, and is often used in combination with cookies.
Other Environments (mobile applications)
In environments that do not support cookies, such as mobile applications, we may use other similar technologies for the same purpose of cookies. To serve our ads in mobile applications we collect identifiers, such as a Google Advertising ID or Apple IDFA, depending on the operating system of your mobile device.
Linking Environments
To serve you our personalized advertisements and provide a seamless online experience, we may link your identifiers on the different environments you are using. At no point do we collect identifying personal data such as your name or address to operate the linking.
Information We Collect
rapidsend.net collects information to provide better services to our valued users. We collect information in the following ways:
- Information you give us. For example, rapidsend.net collects personal information when you create an account with rapidsend.net; when you place an order; when you enter promotions or sweepstakes, such as your name, email address, birth date, gender, and ZIP code; and when you use our online forum.
- Information we get from your use of our services. We collect information about the services that you use and how you use them, such as information about how you use our sites and mobile applications, visit a website that uses our advertising services, view or interact with our ads and content, and information about your computer or mobile device. This information may include:
- Device Information
- We collect device-specific information such as your hardware model, operating system version, unique device identifiers, and mobile network information including your phone number. rapidsend.net may associate your device identifiers or phone number with your rapidsend.net account.
- Log Information
- When you use our services or view content provided by rapidsend.net, we automatically collect and store certain information in our server logs. This includes:
- Details of how you use our services (e.g., your search queries).
- IP address
- Device event information such as crashes, system activity, hardware setting, browser type, browser language, the date and time of your request, and referral URL
- Cookies that may uniquely identify your browser on your rapidsend.net account
- Location Information
- When you use rapidsend.net services, we may collect and process information about your actual location. We use various technologies to determines location, including your IP address, GPS, and other sensors that may, for example, provide rapidsend.net with information on nearby devices, Wi-Fi access points, and cell towers.
- If you have downloaded one or more of our mobile applications, you may have the option to opt-in to location sharing for additional application capabilities. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services. Most likely, these controls are located in the devices’ settings menu; however, if you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or your device manufacturer.
- Unique Application Numbers
- Certain services include a unique application number. This number and information about your installation may be sent to rapidsend.net when you install or uninstall a certain service or when a service periodically contacts our servers, such as for updates.
- Local Storage
- rapidsend.net may collect and store information – including personal information – locally on your device using mechanisms such as browser web storage and application data caches.
- Cookies and Similar Technologies
- rapidsend.net may set and access cookies on your computer. We may also set and access device identifiers which may include your IP address, user agent information (e.g., browser version, OS type, and version), and device-provided identifiers. Once you interact with our services, site(s), and/or application(s), rapidsend.net may recognize your device to provide you with a personalized experience, independent of your device settings.
- rapidsend.net lets other trusted business use cookies or similar technologies for advertising and research purposes on our services. This information is used to serve ads for rapidsend.net products or services or for the products or services of other companies when you visit this website or other websites. These companies use non-personally-identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware/software information, cookie and session ID) and personally identifiable information (e.g., static IP address) during your visits to this and other websites in order to provide advertisements about goods and services likely to be of greater interest to you. These parties typically use a cookie, web beacon, or other similar tracking technologies to collect this information. Other companies’ use of their cookies and device identifiers is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to rapidsend.net’s cookies. If you would like more information about this practice and to know your choices about not having this information used by these companies, visit http://networkadvertising.org/.
- rapidsend.net uses web beacons to access rapidsend.net cookies inside and outside our network of websites and in connection with rapidsend.net products and services.
- E-mail Communications
- To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from rapidsend.net or its affiliates if your computer supports such capabilities.
- Social Media. rapidsend.net engages with guests on multiple social media platforms (e.g., Facebook, Instagram, Twitter, and Pinterest). If you contact us on ore of our social media platforms, we may contact you via direct message. In these instances, your interactions with us are governed by this privacy policy as well as the privacy policy of the social media platform you use.
- Social Media Widgets. Our sites and mobile applications include social media features, such as the Facebook “Like” button, Google Plus, Pinterest, and Twitter widgets. These features may collect information about your IP address and which page you’re visiting on our site, and they may set a cookie or employ other tracking technologies. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with those features are governed by the privacy policies of the companies that provide them.